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Service Plans

Physio-Control works with you to design a customized service offering that meets your needs. Our unique, market-leading On-Site Service Support Plan allows you access to factory-trained and authorized field service representatives to perform repairs and inspections at your facility, using original manufacturer parts.

Physio Service Plans offer a variety of options to best suit your needs

Physio-Control works with you to design a customized service offering that meets your needs. Our unique, market-leading On-Site Service Support Plan allows you access to factory-trained and authorized field service representatives to perform repairs and inspections at your facility, using original manufacturer parts.

Repair & Inspect

A Combination of Inspection Only and Repair Only Plans

  • Fulfills all your service needs
  • Inspections at regularly scheduled intervals specified by you
  • Unplanned service calls are covered and include all parts and labor; unlimited number of service calls
  • Battery replacement as needed, or at scheduled intervals depending on battery type

Repair Only

  • Protects you from the expense of unplanned service calls post-warranty
  • Parts and labor are included at a set cost throughout the coverage period
  • Battery replacement as needed, or at scheduled intervals depending on battery type

Preventative Maintenance/Inspection Only

  • Your rep manages and tracks inspections for all of your devices under contract
  • You receive copies of each device inspection report upon completion
  • You and your rep work together to determine a convenient and cost-effective inspection schedule

Ship-In Service Available

Physio-Control offers ship-in service plans for customers located outside the typical on-site service range, or for those with unique cost constraints. Quality Assurance inspections and/or repairs are performed at regional Service Centers by factory-trained and authorized Field Service Representatives. The same options of inspection only, repair only or the combination of both are available to ship-in customers.